I am absolutely thrilled to share that our brand-new website has officially launched, and we are super excited to introduce the changes that we have implemented. We have been listening closely to your feedback, and our primary focus with this new website was to make your Love Kate's experience as seamless and enjoyable as possible. After all, you, our fantastic customers, are at the heart of everything we do.
"I was clear from the start of the project, that our primary goal was to help our customers discover the perfect card or gift. Mostly our customers are shopping for someone else, and so need help with that! The team needed to put their heads together to work out how the new shop would deliver the best possible shopping experience!"
Some of the new features on our new website include:
Revamped Search Facility: Thanks to cutting-edge AI technology, it learns from your preferences and delivers tailored results instantly. No more endless scrolling, just the products you love, right at your fingertips.
"Look out for customised widgets that suggest what else you may like, what's similar or popular right now."
New and Improved Filtering Options: Whether you're into birds, unicorns, or any other theme, these new filtering options are here to make your browsing experience more refined.
"It's easy to add multiple filters to refine your search and narrow down features you are looking for, simply select the options that suit you on the left hand side of each page. You could for example select "Greeting Cards" with the theme "Gardening" for a "Male" that use a "Standard Letter Stamp"
New My Account Feature: Complete with a rewards scheme designed to show our appreciation for your loyalty, creating an account at Love Kate's allows our customers to earn rewards and enjoy exclusive perks. It's our way of saying thank you for being part of the Love Kate's family.
"Recommend a friend and earn rewards, earn points for shopping and spend them at Love Kate's, you can even trade them in for free delivery on your next order!"
Friendly Chat Bot: Need assistance or have a burning question? Our trusty chat bot is here to help, providing friendly and efficient support whenever you need it.
"Found in the little pink round speech bubble on your screen is Chat Bot, if we are in the office, one of the team will be quick to answer. At weekends we will email you back as quickly as we can to help you."
Easier Checkout Options: Last but not least, we've integrated Google Pay and Apple Pay for added convenience. We hope that this makes the checkout process much smoother for our customers.
"The new website is feature rich, but super user friendly. It's taken us many months of hard work behind the scenes to carefully plan and deliver all the exciting features, and I couldn't have done it without my team of talent!"
In essence, our new website embodies everything we stand for: fun, fast, friendly, and fabulous.
But enough from me - your feedback is what matters most. We'd love to hear what you think about the new site and how we can continue to improve your Love Kate's experience.
Thank you, from the bottom of my heart, for being part of our journey. Your support means the world to us, and we can't wait to embark on this exciting new chapter together.
"We are delighted with the end result and simply thrilled that the new online shop is live - we are sure it's simply the best card shop online in the UK! What do you think?"